FAQ

Product Use & Effectiveness

Do I need to open an account in order to shop with you?

The protection lasts up to one week as long as it is not washed off. For household sprays, effectiveness on surfaces lasts up to five washes if applied uniformly.

How often should I reapply the products?
  • Shampoo: Apply once a week.
  • Spray: Apply daily for optimal protection.
How soon after application does the shampoo or spray start working?

The products start repelling or killing fleas and ticks immediately or within five minutes of application.

Does the product help with existing flea or tick infestations?

Yes, the shampoo and spray effectively address existing infestations and provide long-lasting protection.

How does the product ensure lasting protection?

Using advanced micellar technology, the active ingredients are released in a controlled manner, ensuring optimal efficiency and long-lasting effects.

Safety

Is the product safe for puppies, older dogs, or pets with specific edicalconditions?

Yes, the products are designed for all ages and health conditions. They are safe for external application and can even be used on open wounds.

Can the products be safely used on pets with sensitive skin or allergies?

Yes, the products contain ingredients that soothe sensitive skin. For pets with known allergies, we recommend testing on a small area and waiting 24 hours before full application.

What happens if a pet licks the product?

The shampoo and spray are formulated with safe, natural ingredients and are safe for ingestion in small amounts during grooming.

Are these products safe for homes with small children and other pets?

Yes, the products are safe for children and other pets like cats and birds, as they contain non-toxic, natural ingredients.

Usage Guidelines

What is the best way to use the shampoo and spray together?

Start by shampooing your pet. After 24 hours, apply the spray daily to maintain protection.

Can I use the products alongside other flea treatments, like collars or spot-ontreatments?

Yes, the products can be safely combined with other flea treatments for a comprehensive approach.

Why should I use the spray on pet beds, carpets, and household surfaces?

The spray provides protection for household areas, keeping fleas, ticks,
and mites at bay. For fabrics, it remains effective for up to five washes when applied consistently.

Product Details

How do natural scents and colors impact the product?

Scents like lavender are added for a pleasant fragrance, while options like rosemary provide additional flea-repellent properties. Natural pigments with antioxidants offer extra skin benefits.

Are there any ingredients that could cause allergic reactions?

The products are formulated to be hypoallergenic with no known ingredients that cause allergic reactions.

How long is the product’s shelf life?

Both the shampoo and spray have a shelf life of two years when stored at room temperature.

Environmental & Regulatory Information

Are the products environmentally friendly?

Yes, the products are plant-based, free from synthetic chemicals, and safe for the environment, pets, and humans.

Do the products comply with US and Canadian regulations for pet care?

Yes, the products meet all necessary regulations and are listed under the exempted category by the US EPA.

What certifications or endorsements do the products have?

While the products are not certified organic, they are 100% natural, cruelty-free, and developed with environmentally conscious practices.

Customer Concerns

What should I do if I accidentally overuse the product?

Over-application is not harmful. If needed, simply wash the excess off with plenty of water.

Can extreme weather conditions affect the product’s performance?

The products remain effective, but extreme heat or humidity may reduce their longevity.

What if my pet already has fleas or ticks?

These products are effective against existing infestations and do not require additional treatments.

Are there risks of side effects from over-application?

There are no known toxic effects from overuse. Rinse thoroughly with water in case of excess application.

Additional Questions

What makes these products different from other flea treatments?

The micellar technology and plant-based formulation ensure superior effectiveness and longevity compared to synthetic alternatives.

How should I store the products?

Store at room temperature, away from direct sunlight, to maintain their efficacy.